May 19

Print this Post

SKIPWITH NEWS – Chromebook – POSTED 5/19/2020

Skipwith Elementary families,


This message is for families who have not already picked up an HCPS Chromebook or your family needs an HCPS-issued Chromebook computer for online learning.

Chromebooks will be available at the four remote Mobile Technology Support Hubs.  Guardian/parent should be listed as an authorized contact in the division’s PowerSchool student information system and bring identification to validate their student’s registration at a Henrico County school.  Borrowing a Chromebook requires verbal agreement to take care of the Chromebook and charger, use it for instructional purposes only and to return Chromebook and charger at a later date to the school division.


If families are unable to travel to pick up a Chromebook, another communication and solution is forthcoming.



Mobile Technology Hub Sites:

Deep Run High School

4801 Twin Hickory Road, Glen Allen, Va.


Douglas Freeman High School

8701 Three Chopt Road, Henrico, Va.


Hermitage High School

8301 Hungary Spring Road, Henrico, Va.


Highland Springs High School

15 S. Oak Ave., Highland Springs, Va.



Monday through Friday.  8:30-10:30 a.m. and 2 p.m. to 4 p.m. We will begin deployment of Chromebooks from these sites on Tuesday, 5-12-20


Questions and answers:


Who is eligible to receive a Chromebook? 

  • Any Henrico elementary student who is registered at an HCPS elementary school and does not have a laptop or Chromebook at home. Families indicated their need for a Chromebook in surveys we sent out in April.


What is needed for a Chromebook to work?

  • Internet service is required for the Chromebook to function and connect to digital resources that will be provided to students by their teachers.
  • Each student’s HCPS Google account must be used to log into the Chromebook.
  • There is no educational software or content saved or stored on the Chromebooks.


Where should I go if the Chromebook is broken or does not work?

  • Remember, to function well, all Chromebooks and chargers must be cared for appropriately.
  • If Chromebooks develop problems, they can be brought to a mobile technology hub to be turned in for repair. Hours of operations are Monday through Friday from 8:30-10:30 a.m. and 2-4 p.m. Mobile hub locations are:


    • Deep Run High School (4801 Twin Hickory Road, Glen Allen, Va.)
    • Douglas Freeman High School (8701 Three Chopt Road, Henrico, Va.)
    • Hermitage High School (8301 Hungary Spring Road, Henrico, Va.)
    • Highland Springs High School (15 S. Oak Ave., Highland Springs, Va.)


What if I don’t have internet service in my home for the Chromebook?

  • HCPS will loan you a Wi-Fi hot-spot device if they are available.  At this current time we do not have any Wi-Fi hot spot devices in our inventory.  We have placed an order for more but due to high demand we are not able to provide and actual arrival date.  Additionally, Comcast is offering free and low-cost internet at this time for qualifying families. To see if you qualify for their promotion, visit Comcast’s “Internet Essentials” website. The website for the promotion is internetessentials.com/covid19.  If you want to apply for Internet Essentials over the phone please call 1-855-8-INTERNET (1-855-846-8376).  Comcast’s call center hours of operation are from 8 a.m. to midnight, seven days a week.


Is the Chromebook set up to safely avoid access to inappropriate web content?

  • Yes. Every Chromebook is filtered by HCPS’ web filtering system to provide as secure an environment for students as possible. Students should use technology responsibly at all times.


When do I need to return the Chromebook and charger my family has received? 

  • A date will be announced later for the return of each Chromebook. Until then, each Chromebook and charger must be properly cared for.


Where can I find HCPS’ online learning materials for elementary students?


Thank you for reading,


Todd Smith

Permanent link to this article: https://skipwith.henricoschools.us/2020/05/19/skipwith-news-chromebook-posted-5-19-2020/